Crosstown Concourse FAQs

There’s so much that you can see and do at Crosstown Concourse. Adventure is filled throughout the restored 1.5-million-square-foot Sears warehouse turned “vertical village” of restaurants, shops, art, music, and more. Here are answers to the questions we hear most from first-time visitors.

Where is Crosstown Concourse located? 1350 Concourse Ave, Memphis, TN 38104. You can reach the front desk at 901.203.8300.

What are your hours? We’re open daily from 5am to 12am, seven days a week. Keep in mind individual restaurants, shops, and venues inside set their own hours, so it’s worth checking ahead if you have your heart set on a specific spot. You can see those hours here.

Is it free to visit? Yes! There’s no admission fee to walk through the building, explore the atrium, or browse most public spaces, including Crosstown Arts galleries and the Memphis Listening Lab.

Where do I park, and is it free? Free parking is available from 4:30am to 6:00pm daily in the parking garage and surface lots. Learn more here. 

What’s actually inside the building? Something from everyone! Food, retail, & wellness are all within Concourse. See everything here. 

What is Shared Art? Shared Art is Crosstown Arts’ open workspace for digital arts, music, woodworking, printmaking, and photography, membership is open to everyone, from professionals to hobbyists. Learn more about Shared Art here. 

Where should I start if I only have an hour? Head to the central atrium first to get your bearings, it’s the heart of the building and connects to most everything else. From there, grab a coffee, pop into a gallery, and wander; the space rewards a bit of aimless exploring.

Is there Wi-Fi and somewhere to sit and work? Yes, free Wi-Fi is available throughout the building, along with plenty of seating and charging outlets if you want to post up for a while.

Can I rent event spaces in Concourse? There are many options for event rental. See all available spaces here.

Do you have a map? Yes, maps can be found throughout the atriums.

Can I bring my dog? Crosstown Concourse is dog friendly! However, certain businesses and restaurants may have policies, it’s best to call ahead to confirm current guidelines.

Can I take pictures here? We do require a photopass for any professional photoshoots happening within the building. Review our photopass here. 

Is Crosstown Concourse a museum or a mall? Neither, it’s best described as a vertical urban village centered around arts, education, & wellness. The building itself, a restored Sears, Roebuck & Co. distribution warehouse, is also LEED Platinum certified, so it’s worth a look for the architecture and adaptive reuse story alone.